All customized products from Monogrammama.com are final sale due to the personalized nature of monogrammed gifts. Please recheck your order to make sure your name is spelled correctly and your intials are in the order to be stitched (first, last, middle).
We are not responsible for shrinkage or bleeding as a result of washing your item(s).
Canceled or modified orders must be done as soon as possible. Call or email your request, we will do everything we can to assist you. If the order has been processed or shipped we will not be able to cancel or modify the order.